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My account

  • How can I delete my account?

    If you wish to delete your account:

    • Log into your Personal Account by clicking here
    • Access the “My Account” section
    • Click on “Delete Account”

    Once the operation is completed, the data will no longer be recoverable.

  • How can I unsubscribe from the newsletter?

    If you wish to unsubscribe from the newsletter

    • Sign in to your email address
    • Check your inbox
    • Select the last Royal Home newsletter received
    • Select and click on “Unsubscribe” at the bottom of the newsletter

  • How can I subscribe to the newsletter?

    If you would like to subscribe to the Royal Home newsletter:

    • Go to the bottom of the page on the Royal Home site
    • View the “Subscribe to Newsletter” section.
    • Enter Name and Email Address
    • Click on the Privacy Box
    • Click on “Sign up”

  • How can I look up or change my personal information (email, last name, first name..)?

    If you wish to consult or change your personal information:

    • Log into your personal account by clicking here
    • Access the “My Account” section
    • View or edit the affected information.
    • Save the changes made.

  • How can I consult my orders?

    If you wish to consult your orders:

    • Log into your personal account by clicking here.
    • Access the “My Account” section
    • Click on “Orders”

    In addition, once the purchase process is completed, you will receive an email confirming and summarizing the order placed.

  • How can I create my account?

    If you wish to create a personal Royal Home account:

    • Access the “My Account” section
    • In the “Register” section, enter your email address and Password.
    • You will receive an email with a summary to access your personal Royal Home Account.

  • How can I change my password?

    If you wish to change your password:

    • Log into your personal account by clicking here…
    • Access the “My Account” section
    • Click on “Account Details”
    • Select “Change Password”
    • Enter old and new Password
    • Save the changes made.

  • I forgot my password, what should I do?

    In case of forgotten password you can reset it under the login section. Click on “Forgot Password.” Once you enter your email address, you will receive an email with a link to generate a new password.

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