Returns and Refunds
-
Within how many days can I proceed with the return?
You can proceed with the rest within 30 days from the date of order delivery.
-
What are the current return conditions?
Any shipping costs are initially the responsibility of the buyer. Once the goods are received in logistics, the condition of the product will be checked and you will later be refunded the cost of the product and possibly return shipping.
-
I returned a product but did not receive a refund, what should I do?
We apologize for the wait. Please contact customer service at this link. Our customer support will get back to you within 24h business hours.
-
I received a damaged product, incomplete or wrong order, what should I do?
We are very sorry. If you would like to return a product, please print and fill out the form found at this link. When we receive the goods we will check the condition of the product. You will then receive a refund of the cost of the goods and return shipping.
-
How can I return a product?
If you would like to return a product, please print and fill out the form found at this link.
When we receive the goods we will check the condition of the product. You will then receive a refund of the cost of the goods and return shipping.